Superdry Bournemouth

Visited Superdry in Bournemouth on 23rd June. As my husband and I were looking around the store the fire alarm went off so we had to evacute which was not a problem. Upon returning we were served by Pippa in the store who I have to say was extremely helpful. Whislt my husband and I were trying on items if it was the incorrect size she went several times and got us the correct size and if she couldn't find our size she bought something that was similar in style to see if we liked it. She aslo checked online for the products to see if the sizes were available so we could try to order ourselves. We were in the store for hours and spent a total of almost £450. She was very polite, informed and infact upsold 2 items to me that I would not have considered but I actually bought once I tried them on. Pippa's customer service is one to be recognised. Nothing was too much trouble and I wish there could be mores sales assistants like this in all stores. Dan and Abbey were aslo very helpful and polite too at the cash desk. This was good team work.

So not really feedback for the store as such although it was a pleasant enough experience. More of a corporate thing, im a veteran and theres a lot of places that recognise the service that we and serving personnel provide but yet you dont give discount, but you do for the blue light services. just says you dont value our service and will only recognise blue light people. I hope superdry can come to recognise and reward said serving and ex serving lads and girls, we all carry the defence discount cards with us.

Great customer service and friendly staff

Great customercservice

very friendly service. helpful advice and the store looked amazing, inviting and well laid out.

Super friendly staff, informed us of refund policy, very friendly and greeted us when we came in and helped make a friendly atmosphere.

Friendly guy on the till. We chatted about my 1st ever email receipt ( Superdry Southampton.) Where I was going- Whether spoons and how we got free food and drink on the staff training day before they opened.

Great store and great friendly staff,with a lot to choose from.

Great service, great products.

Very friendly and helpful staff, tidy and organised store

Very friendly staff and helpful

Friendly welcome and helpful staff

Fantastic service quality gear.The store lent me a measuring tape which was much appreciated.

Awsome customer service great store will be coming back for more stuff 100% happy with the coat i brought best store in bournemouth

Staff were super helpful, the guy that served me at the till was super friendly and nice.

Great shop, helpful staff

Molly was great , very helpful. Also the guy from the till was very nice and helpful

Friendly attentive staff

Excellent customer service, particularly when negotiating the One4all vouchers. Extremely patient and friendly staff who should be highly commended.

Staff very polite