Superdry Bristol

Caitlin very helpful couldn’t of done more for us. Thank you

Caitlin and rob helped me with some cargo trousers that I ended up purchasing.

Claire shopping for my daughter. No idea. Clair was very knowledgable and helpful. Made a purchase.

I have been shopping here for over 5 years,and I’ve always found the staff to be very helpful and they make it a pleasure to shop here. It is for that reason that I will continue to shop at superdry.

Great customer service. both friendly and helpful

Lovely staff. Greeting you on the moment you walked in. Asked a few times if we needed help in a friendly Manor. Not pushy when said we were happily browsing. Clean place, all items laid out great (no clothes in random areas)

Great friendly staff, helped me a lot with purchasing clothes.

Caity was absolutely brilliant and helped me choose a great outfit and nothing was too much trouble

Friendly staff

Caitlin helped me with an online order. So amazing

Caitlin was very helpful.

Claire was awesome really helped finding stuff and sizes

Giusy was Fabulous non intrusive and very helpful

Went to buy a funny ugly shirt for holiday and the woman behind the counter thought it was perfect

Visited the store today very prompt service sorted my issue out straight away, very pleased

Store presented really well , all members of the team spoke to me as I walked around the shop , relaxed and natural at the till point

I tried on a dress and asked for it in a smaller size. The team were really helpful in trying to find the size however unfortunately they did not have it, despite looking for the same dress in other colours too just for size reference. The sales assistant asked if I would like to order the dress to which I agreed. The dress arrived promptly two days later however the sales assistant had ordered the wrong dress. I was quite disappointed as I am due to go on holiday and I now cannot get the dress in time. I tried ringing the store to see if they had the dress back in my size and explained that the wrong dress was ordered and that I now cannot wear it on holiday. The person I spoke to on the phone did look for the dress as it said there was one in stock but they couldn't find it. I tried ordering the dress on the website however there wasn't an option to pay for next day delivery which was very frustrating. The website would only let me choose free delivery which would take too long. On the phone I asked if I could place the order over the phone to which the assistant said this was not possible which too was very frustrating. I have ordered the dress online so it will arrive whilst I'm away annoyingly.

Thank you so much for our shopping experience. We were looking for a bomber jacket for my daughter and Claire is amazing, she was superbly helpful and is a great asset to the store. Please send my huge thanks.

Customer service was excellent. The staff member who served me was friendly and very helpful - thanks very much :)

Great store. Friendly atmosphere and great service! First visit with my 11 year old daughter and we'll definitely be back!