Superdry Cambridge

Pleasant store, confusing layout and absolutely no visible sales.

It’s a good shop and is really cool

My dad and brother are regular customers with superdry and never go into town without visiting.. on this visit I saw a coat I liked and asked a store member how it looked and like me she was short and purchasing long length coats can be an issue.. she was really helpful and made me feel at ease with my decision. I ended up coming back to the store a few days later after sleeping on a decision as it is alot of money on a coat. Glad I did purchase in the end. Lady helping was Maisie thank you!

Great customer service

There are many staffs around which makes the customer service excellent. However, I think there are too many products in the store, which makes it too cluttered and makes the shopping experience less pleasant. The staffs at the payment counter are also very efficient in doing their job. There are also sufficient changing rooms for testing out the apparel. There is also less space for walking in the store. Imagine when it is crowded in the store, the shopping experience will not be pleasant, also considering social distancing because of covid.

Hannah was really lovely and everything is always so neat in Superdry!

All staff are very good and helpful, very clean tidy place. My favourite this shop because clothes are very goood

They had great customer services, with staff nearby to help

I spoke with two employees, both of whom were chipper and helpful. I was able to find what I was looking for quickly thanks to the tidy store and added another few items at checkout because of the great deal!

Really helpful query from a number of staff when helping with a slightly complicated return. Charlotte was particularly helpful.

We went into store to exchange an item of clothing as it was too big, and the service we received was exceptional. A lady called Charlotte helped us and she was amazing. Process was really easy. Massive thank you.

Great customer service

Staff were so friendly and helpful!

Very friendly, Dan.

Friendly staff at checkout

Polite, respectful and friendly customer service from Dan in the Cambridge store today. Great product as always.

Great help, friendly service, sorted our problem, thanks Dan!

Great customer service. Dan was was very friendly

Excellent service from Kendall. She went the extra mile in every regard and has the good old fashioned sense of how to make a customer feel special.

Shaun helped us deal with a problem - our daughter’s coat had a faulty popper. He went above and beyond to rectify the situation