Superdry Chelmsford

Excellent friendly helpful service

Great customer service. Organised store. There’s a place for everything and everything in its place.

It’s alright but they need more stuff & improve their service to Thanks 🙏

Great deal on T-shirts. Bubbly service.

Dear Sir/Madam, RE: VISIT TO: SUPERDRY STORE UNIT 41/42 HIGH CHELMER SHOPPING CENTRE CHELMSFORD ESSEX CM1 1XB. I am writing to let you know that I had the most wonderful and a very pleasant visit to the SUPERDRY store in Chelmsford on Sunday 26,Monday 27 and Tuesday 28 June 2022. All the staff gave me an outstanding welcome and an exemplary service, they went out of their way to be very helpful and friendly. I was served by Carol and Daniel on Sunday, Daisy on Monday and Jamie on Tuesday. Could you please pass on my grateful appreciation to your brilliant and amazing staff. It was my first visit to your store:it certainly won’t be my last ! With kind wishes, Gwendoline Davies.

One of the staff members had really bad body odour. It was so off putting and can't see how nothing has been brought to her attention as it certainly put me off shopping in the store.

Good service from young man on checkout but young female member of staff smelt very badly of body odour which is very unnecessary and needs to be addressed as lots of other customers were talking about it too. Other than that all was good.

We initially had problems with using our BlueLightCard card, but this was rectified and the young man on the tills was very helpful and polite. The reason we did not give 5 stars was that one young female member of staff had TERRIBLE body odour that should be addressed. You could hear lots of customers commenting on it and holding their noses when she was walking up and down. I do not think this is very good for the store and could be easily rectified if she was pulled aside and quietly spoken to.

Helpful quick service

Exelent customer service

Very friendly and helpful, helped with the questions I asked

The ladies behind the till today were amazing - I was upset as today should have been a very memorable and special day for me, and how they were with me put a smile on my face. Absolute credit to the Superdry brand!

The customer service was great, especially the girl behind the counter who was really helpful. My only criticism would be it was hard to find anything with a 36" waist so my next purchase will have to be online.

Good range of products in store. Friendly staff. Helpful service - not exuberant or suffocating. Good experience overall.

Good service friendly staff

Lisa was very friendly and bubbly!!! Lisa helped me pick a top out for my dads birthday and I felt she could understand my needs of what I was looking for. I left feeling confident in the choice I made and the customer service was excellent! So thank you Lisa!

Wonderful personal service

Jamie was kind and attentive 🥰

Your staff were amazing very personable and helpful clearly highly trained and competent, many thanks Chloe and Jamie

Very friendly and helpful staff