Superdry Outlet Gretna

Great staff. Very helpful.

Fabulous customer service. Neat tidy store.

The shop seems a bit brighter than previously. It used to be too dark to see the goods properly. Some decent looking stuff.

Staff were so happy, plenty of choice, used my bluelight card discount.

customer service friendly, helpful and non-intrusive

Lovely friendly staff who were really helpful. Had a lovely chat as I purchased my clothes with the lady at the till.

Great customer service despite the card machine not working. Staff were really helpful and i appreciated being told that i can return my coat if any fault develops in 1 year. Excellent!

Great customer service

Friendly and helpful staff

Always a pleasure to visit this store. Friendly, happy staff and some great bargains on brilliant stuff

Great customer service very friendly

Thanks for help sophie

I visited the outlet in the summer and had a really positive experience so I decided to visit today to do some Christmas shopping. From the moment of entering the store I was greeted by a member of staff. A few minutes later I was approached by Alannah who asked if I needed help with anything. So I explained who I was shopping for and what I was having trouble with. Despite it being very busy she explained to me the sizing, returns policy and the different styles she currently had in the shop. She helped me pick out some great stuff and I didn't feel rushed at all. Once I was finished she took everything to the till for me whilst I finished up. (Something I've never experience in a store) All of the staff I encountered were very friendly so thankyou and merry Christmas!

Received email receipt that was obviously not for me as I have never visited the Gretna store or indeed any other Superdry store in my life. Have referred the email to Customer services

Excellent customer service and very friendly staff

Great experience, all the staff were fantastic. Good selection of items

great customer service, the guy was very helpful and patient with me (I had a gift card which wasnt playing ball !)

Excellent customer service, I was looking for something in particular and DARREN was so helpful and polite. I was delighted with my purchase.

Excellent staff, very helpful, cheerful and welcoming but still very professional too. I enjoy shopping at Gretna in Superdry. Good quality items for reasonable prices. The only negative is that sometimes the music in store is too loud and hard to talk to people/staff.

Very helpful and approach staff. Felt like my custom was valued