Superdry Livingston

Great customer service , outgoing and happy and friendly

Pleasant , helpful staff

Visited the store today to look at a potential jacket for my fiancé and was greeted by the lovely Jennifer Mitchell, my fiancé was very undecided to which jacket to get given all the choice. Jennifer taken time to go through all the options and differences with her and even go as far as getting another jacket from upstairs to show her the material. We tried on a few jackets even some a couple of times as a male I usually find these experiences quite stressful but based on how Jennifer had and was treating us I was relaxed and enjoying the experience. We left still undecided but after a short walk around the shopping centre we decided to return for another look to refresh our memories as to what choices we had. We where met yet again with a very warm and happy welcome from Jennifer and after trying on the options one more time we decided with help and friendly advice from Jennifer to purchase the jacket that was best suited for my fiancé. There’s not many times I’m left with a happy feeling during a shopping trip with my fiancé but today shown me how customer service should really be. It shows in your staff that superdry obviously train and reward staff for customer service very well. I will remember todays shopping experience for a long time and again want to thank Jennifer for this. 2 Very happy customers Stuart and Stacey.

Friendly, good vibes and approachable staff

Great customer service team, very helpful.

Very good customer service

Always helpful very plesant staff great tunes got nae pressure buy . Got what i wanted . Al be back. Stan the man served me at the checkout no problems.

Browsed around storeand left to my own devices, looking at different products,which allowed me to feel no pressure to purchase. When paying at till, the .member of staff was friendly, helpful and very pleasant.

Just awesome products

Excellent

Great customer service

Excellent service

Great customer service. Jennifer couldn’t have been more helpful with my return. She was very patient and had great chat, I was very impressed with her service and the service of the other staff in the shop.

I was amazed at the incredible choice and that I could get what I was looking for in my size (3XL). Staff were very helpful and friendly. A great experience all round.

The staff member who served me at the til was the same staff member who assisted on the shop floor. Extremely helpful and a joy to deal with. Have to say she is a credit to your brand.

What can I say. Walked in and was blown away by just how much fantastically colourful clothing there was, on the displays. Plenty to see and was easy enough to move around, which made picking stuff out all the more fun. You pick up 1 item and, before you know it, you're walking out with half a dozen items. I only went in for a look as well. :)

Great assistance and support from staff, but stock was limited for UK size 16. I got one of the choices I was looking at, but it would have been better to have a selection of other jackets.

Girl who served was very nice & helpful asked if needed more help with anything else

Friendly staff

Not great service but excellent customer service