Superdry Merryhill

Exceptional customer service. Always go above and beyond.

It’’s a nice store, staff are quite friendly and polite, they always help you if you’re after something

The young gentleman in the store assisted me to choose the right fitting top for my son. I was very appreciative he went the extra mile, he didn’t need to do that.

Good professional help given

Great customer service

Amazing store with a wide range of high quality products with friendly and on hand staff to assist with every concern.

On buying the jacket and on returning it, both of the staff members I encountered were very friendly, professional and helpful. On both occasions I found the store assistants, one female and one male, to be genuinely welcoming. This was my first experience of Superdry and I would definitely shop here again in the future.

I always shop at Superdry, but my experience on 6 June 2022 was just absolutely brilliant. I was served by this young lady named Hannah, she was really kind and helped me and my mother with her full attention to details. I would say that she is a very good example of a good customer services.

Served by the lovely Charlie today he was really friendly and helpful and a pleasure to talk to nothing was too much trouble

Really helpful

In store assistants were very helpful, great selection of clothes

The staff were amazingly helpful. Not over bearing but attentive enough to be there when needed. They promote the products well and they are very very friendly

Normally have a great experience however today was confronted with a attitude as I asked for a gift receipt , this was so much of an issue that ‘he can just use your normal receipt’ and I didn’t get what I pacifically asked for , it was a reasonable request and I was polite, on paying and completing the transaction and giving my email address he then threw the normal receipt at me and walked off from the till area, RUDE. I was with my two children and even they was horrified. Never have I ever received customer service like it before. Especially with this brand however this experience has left me upset so I won’t shop in store again.

Excellent 👌

Excellent customer service from Amrit. Nothing was too much hassle. This made us purchase 2 instead of 1 shirts

Great service lovely pleasant staff

Amazing service and amazing atmosphere

Friendly, helpful service

Great customer service very polite and helpful

The store assistant was extremely helpful, she made the entire experience a pleasure and went out of her way to compensate my inconvenience, thank you Amrit